Who we are
We are itineract, One-stop app for travelers, seamless planning! Our website address is: https://itineract.com.
1. Introduction
At Itineract (The Third Hub Pte. Ltd.), we prioritize your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights.
2. General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA)
We are a Data Controller under the European General Data Protection Regulation (GDPR) and a Business under the California Consumer Privacy Act (CCPA). To understand your rights, visit the UK Information Commissioner’s Office resource for GDPR and the California Attorney General’s website for CCPA.
3. Data Collection and Use
We collect and process the following information:
– User profile data (email, password, username, display name, home base location)
– Google data (email, Google account ID) for authentication and Gmail parsing (if connected)
– Facebook data (basic profile information, email) for authentication (if connected)
– Trip plan data (places, comments, likes, images/maps)
– Mobile phone number (for text message downloads)
We use this data for:
– Authentication and account recovery
– Personalized itineraries
– Parsing travel receipts from Gmail (if connected)
– Displaying public profiles and trip plans
– Sending product updates and account changes
4. Data Storage and Security
Your data is securely stored and encrypted on our servers. We implement appropriate security measures to protect your data.
5. Data Retention and Deletion
We retain your data as long as your account is active. You may delete your account and associated data through our settings page. Our system will fully delete your account within two weeks.
6. Third-Party Services
We may share anonymized, aggregated data with third-party services for internal analysis and app improvement.
7. Cookies and Web Beacons
We use cookies to optimize your experience and customize our web page content.
8. Third-Party Advertisers
Third-party ad servers or ad networks may use technologies like cookies, JavaScript, or Web Beacons. We have no access to or control over these cookies.
9. Children’s Information
We do not knowingly collect Personal Identifiable Information from children under 13. If you believe your child provided such information, contact us immediately.
10. Updates and Consent
We may update this Privacy Policy from time to time. By using our website or app, you consent to this Privacy Policy and agree to its terms.
11. Contact Us
For questions or to exercise your data rights, contact our Data Protection Officer at:
Email: admin@itineract.com
Address: 22 Sin Ming Lane #06-76 Midview City Singapore (573969)
12. Your Rights
As a resident of the European Economic Area (EEA) under GDPR, you have the right to:
– Access, update, or delete your personal information
– Rectify inaccurate information
– Object to processing
– Restrict processing
– Data portability
– Withdraw consent
As a California resident under CCPA, you have the right to:
– Request disclosure of personal information collected
– Request deletion of personal information
– Opt-out of the sale of personal information
– Non-discrimination for exercising CCPA rights
We will respond to your requests within the timeframe required by applicable law.